If you are in the market for a steam cleaner or have recently bought one, make sure it is not a defective model.
BISSELL Inc. has just issued a recall for more than 3 million Steam Shot Handheld Steam Cleaners sold across the United States and Canada due to a potential burn hazard.
According to the United States Consumer Product Safety Commission (CPSC), the recalled steam cleaner has been reported to expel hot water or steam onto users while heating or during use. This flaw poses a burn risk for the handler.
BISSELL has received 183 reports of hot water or steam escaping from the product, including 157 reports of minor burn injuries.
![](https://d28ku8nzmkcjr6.cloudfront.net/library/steamshot2.png)
Photo: United States Consumer Product Safety Commission
Affected Models
This recall involves multiple models of the BISSELL Steam Shot Handheld Steam Cleaners in the model series 39N7 and 2994.
The words "STEAM SHOT" or "POWER STEAMER" are printed on the side of the product.
The model numbers can be found on the product rating label located on the bottom of the unit, as seen in the picture above.
The flawed steam cleaners come in various colors, including green, pink, blue, orange, white, black, purple, and red.
The recalled steam cleaners were sold at Target, Walmart, and other department and home goods stores nationwide. They were also sold online at bissell.com, amazon.com, hsn.com, and other websites from August 2008 through May 2024.
The products were priced between $35 and $40, or $70 for a two-pack.
What to Do
If you have one of these steam cleaners, you should immediately stop using it.
Instead, the CPSC advises you to contact BISSELL to receive either a $60 credit towards a purchase on BISSELL.com or a $40 refund for each recalled steam cleaner.
Consumers should visit www.BISSELL.com/steamshotrecall to register for the recall and for instructions on how to cut the cord and take and upload a photo of the steam cleaner showing the model number and cut cord.