Smart home devices like Google Home have become staples in many households, offering convenience and seamless control over various tasks.
From playing music to providing weather updates and managing smart devices, these tools are designed to simplify daily routines.
However, when they encounter issues, the frustration can be significant, especially for users who rely heavily on these devices.
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Widespread Problems Reported
In recent days, Google Home users have reported serious issues with Google Assistant on devices such as the Nest Audio, Nest Hub, and older Google Home models, according to Trend.
According to user complaints on Google’s support forums, the assistant fails to respond to basic queries like “What time is it?” or “What’s the weather?”
Instead of providing answers, the devices display the Google Assistant animation for several minutes without resolving the request.
The problem has persisted for nearly a week and appears to affect users across multiple countries.
Many affected users have tried troubleshooting methods, including restarting their devices, changing assistant settings like voice and language, and even performing factory resets.
Unfortunately, these efforts have not resolved the problem.
Google has acknowledged the issue and is currently investigating. However, the company has not provided a timeline for a fix, leaving many users frustrated and waiting for a resolution.
Interestingly, while the assistant struggles to answer questions, it still functions when controlling smart home devices like lights, thermostats, and doorbells.
Some users also report that Google Assistant works intermittently, with occasional answers coming from multiple devices at once.
Google’s customer service has assured users that the company is working on a solution, likely in the form of a firmware update.
