Microsoft Faces Backlash: New Windows 11 App Leaves Users Disappointed

Written by Camilla Jessen

Dec.12 - 2024 5:19 PM CET

Technology
Photo: Shutterstock.com
Photo: Shutterstock.com
Microsoft's new Windows 11 app has failed to impress users.

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The latest update to Windows 11 was supposed to be a game-changer, featuring a new version of the Copilot app.

The goal was to provide users with a more intuitive and integrated experience with the popular AI assistant.

However, instead of excitement, the launch has sparked frustration.

Criticism of "Natural Integration"

Microsoft claims that the updated Copilot app is designed to work as a "native" part of Windows 11.

The app is located in the system tray and can be opened using the keyboard shortcut Alt + Space.

A new feature allows users to open Copilot as a smaller, movable window that can be adjusted to their needs.

Yet, the reality falls short of expectations.

The app is still a web-based version that relies on the same online services as its predecessor.

Users have expressed disappointment, noting that the advertised "built-in" integration is merely cosmetic and doesn't deliver significant improvements in speed or functionality, according to Giga.

Keyboard Conflicts Create Frustration

Another major complaint centers on the choice of the keyboard shortcut.

The Alt + Space combination is already widely used in other programs, causing conflicts and disruptions.

Even Microsoft has acknowledged the issue and now offers users the option to disable the shortcut.

The app lacks the deep system integration that users had hoped for, leaving the update feeling like a minimal step forward.

To regain users' trust, Microsoft will likely need to implement a more comprehensive overhaul of the app in future updates.